FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). Floor mirrors may ship via freight with extended delivery times (7-15 business days). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What types of small stools do you offer?
We offer small stools and ottomans for seating and footrests. Our stools comply with applicable stability standards.

5. What types of clothing and hat racks do you offer?
We offer freestanding and wall-mounted clothing and hat racks. These products are excluded from CPSC's Clothing Storage Unit (CSU) safety standard (16 CFR Part 1261) as they lack enclosed storage compartments, but they still comply with general stability standards.

6. What types of floor mirrors do you offer?
We offer leaning floor mirrors and wall-mounted floor mirrors. All our mirrors are made with tempered safety glass compliant with 16 CFR Part 1201 (CPSC Safety Standard for Architectural Glazing Materials) and ANSI Z97.1 (Safety Glazing Materials Used in Buildings). Each mirror is permanently labeled to indicate safety glazing conformance. These standards establish specifications for safety glazing materials designed to promote safety and reduce the likelihood of cutting and piercing injuries when broken by human contact.

7. Do your products comply with safety regulations?

8. What is 16 CFR Part 1201?
16 CFR Part 1201 is the CPSC's mandatory safety standard for architectural glazing materials, including glass mirrors. It requires that glazing materials in hazardous locations (such as floor mirrors) must be made of safety glazing materials (tempered glass or laminated glass) that meet specific impact test requirements. This standard is designed to promote safety and reduce the likelihood of cutting and piercing injuries when glass is broken by human contact.

9. Do clothing and hat racks require anti-tip devices?
No. The CPSC's clothing storage unit safety standard (16 CFR Part 1261 / ASTM F2057-23) applies to units with enclosed storage compartments such as dressers, chests, and armoires that meet specific criteria (height ≥27 inches, weight ≥30 lbs, enclosed storage volume ≥3.2 cubic feet). Clothing and hat racks do not have enclosed storage compartments and are therefore excluded from this standard.

10. What are the lead and phthalate requirements?
Our products comply with CPSIA lead content limits (≤100 ppm for accessible parts, ≤90 ppm for surface coatings) and phthalate limits (≤0.1% total content) where applicable.

11. Do your products have tracking labels?
Per CPSC requirements for children's products (if applicable), we include permanent tracking labels with manufacturer name, production date, batch number, and country of origin.

12. What is California Proposition 65?
Some products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. When applicable, a Proposition 65 warning will be displayed on product pages and packaging.

13. How do I care for my floor mirror?

• Clean with glass cleaner and soft, lint-free cloth. Do not use abrasive cleaners.

• For wall-mounted mirrors, ensure proper installation into wall studs or with heavy-duty anchors.

• Inspect for chips or cracks before use; discard if damaged.

• Keep away from children – broken safety glass is still hazardous.

14. How do I care for my small stool?

• Fabric: Spot clean with mild detergent; air dry.

• Wood: Dust with dry cloth; wipe spills immediately.

• Check hardware periodically; tighten if needed.

15. How do I care for my clothing and hat rack?

• Wood/Metal: Wipe with damp cloth; dry thoroughly.

• Wall-mounted racks: Ensure proper installation using appropriate anchors.

• Check stability periodically; tighten hardware if loose.

16. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.